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Basic Supervisory Skills


This  program is designed to provide the participants with skills

and knowledge involved for:


  • Organizing their team members positively and scheduling daily workloads.
  • Utilizing team resources and encouraging teams skills to achieve quality 

      business goals and objectives

  • Awareness of group dynamics and how to successfully select, delegate / task and motivate the team
  • Communications and delegate effectively for maximum group activity 
  • Deciding and developing a supervisory personal action plan styles for




Day One:


  • Introduction to Supervisor Role and Supervisory Management

      Styles for Personal Development


-       Roles and Responsibilities

-       The Principles of Supervisory Management and Accomplishment

-       The Keys to Good Supervision Skills

-       Utilizing and developing their supervisory management skills for practical used in the working environment: setting personal

-       achievable goals and standards.

-       Effective Individual and Team Motivation



Day Two:


  • Motivation: The Supervisors Role

-       Individual and Team Needs and Incentives 

-       Objective Supervision (SBO)

-       Utilizing Individual and Team Resources

-       Individual and Team Dynamics 


  • Positive & Effective Communication Skills

-       Type and Selection 

-       Individual Development


  • Effective and Productive Meetings

-       Planning

-       Conducting

-       Formal & Impromptu

-       Getting the best from Meetings



Day Three:


  • Effective Time Management

-       Planning Activities

-       Monitoring Time

-       Making the Best of Time


  • Delegating

-       Up and Down

-       Escalating Problems


  • Decision Making Skills

-       Analysis

-       Solving


  • Negotiating Skills

-       Methods

-       Techniques




Day Four:


  • Work Prioritization and Scheduling

-       Planning

-       Monitoring 


  • Team Skills and Supervision

-       Getting Best Results

-       Coaching and Skills Analysis 

-      TeamBuildingTechniques


  • Managing Conflict

-       Supervisor role and actions

-       Handling and Managing Difficult Situations 

-       Conflict and Collaboration



Day Five:


  • Case Studies
  • Exercises & Role Play
  • Group Discussions
  • Personal Analysis
  • Personal Development Action Plans


  • Course Evaluation


  • Summary and Final Analysis  

Who Should Attend


This course will be of benefit to newly appointed supervisors or persons targeted to be supervisors. It will also be of benefit to team leaders or project leaders who wish to improve their positive and effective supervisory skills.




5 Days

Start Date End Date Country City

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